Project location: Gdańsk, Poland
Work Model: 100% Remote
Working hours: 9am-5pm
We are looking for an experienced Social Media Content Specialist to join our team and drive impactful creator engagement at scale on a professional networking platform where individuals can connect, share, and discover career opportunities. This role offers a unique opportunity to work with a diverse group of creators focused on business-oriented content, particularly in video creation. You will play a critical role in identifying, engaging, onboarding, and supporting creators as they expand their influence and content reach on. This position is ideal for someone with a strong background in social media, community engagement, and digital brand advocacy.
- Content Creator Identification: Identify high-potential content creator relevant to a business audience, with a focus on video creators who can engage audiences effectively.
- Creator Outreach and Engagement: Independently manage outreach to creators using a variety of communication channels (e-mail, DM, phone) with pre-defined scripts and outreach strategies, sharing resources, best practices, and content guidelines.
- Onboarding and Education: Lead onboarding efforts with creators, equipping them with strategies to maximize engagement on the platform, particularly through impactful video content.
- Asset Sharing and Content Guidance: Provide creators with curated assets, guidance on best practices, and insights on content submission for alignment with the platform and audience standards.
- Tracking and Reporting: Independently track creator submissions, monitor engagement, and use tracking links to measure performance, ensuring seamless monitoring without duplicated outreach using tools like Bowtie and custom trackers.
- Profile Monitoring and Follow-Up: Regularly monitor and follow up on creator profiles and content, ensuring creators are consistently engaging their audiences and receiving timely feedback.
- CRM and Lead Management: Upload all active creators into CRM systems, ensuring streamlined tracking, follow-up, and progress monitoring.
- Collaboration with Professional News Editors and CM Teams: Work closely with Platform Content Managers (CMs) to facilitate smooth handoffs for ongoing creator cultivation and management, supporting additional processes.