Praca w Gdańsku i okolicach: (Senior) IT Infrastructure Specialist in Application Engineering

(Senior) IT Infrastructure Specialist in Application Engineering
Nr ref.: 1344

Would you like to work in Technology and Operational Support Application Team? We are now looking for a (Senior) IT Infrastructure Specialist to provide 2nd level operation support for a variety of Nordea’s applications.


In Nordea, we’re harnessing the power of technology to reinvent the future of banking. A tech revolution is underway – and you can make an impact. Though we’re a Nordic bank, we’re also a large IT employer in Tricity and Warsaw. Working with international teams in an inspiring working environment, you’ll have lots of opportunities to expand your skills and advance your career.  

About this opportunity

Welcome to the Mainframe Application Support B team. We add value by being a bridge between members of the Infrastructure, Business and Development teams to facilitate top-notch delivery and support our services. As a (Senior) IT Infrastructure Specialist you will play a valuable role in keeping Nordea operational and transforming the ways of working.

What you’ll be doing:


  • Providing L2/L3 Support including on-call duty
  • Deploying software changes in production environment, often out of business hours
  • Liaising with other application supporters and internal/external business/technical partners
  • Escalating critical issues and proactively identifying patterns of recurring issues to improve production
  • Problem resolution and conducting root cause analysis and establishing processes that will help incident prevention
  • Incident, Change and Problem management
  • Performing administrative operations in managed systems as requested by business or IT to maintain the systems health check in Mainframe CICS logs, check database performance, handles batch job issues, execute SQL scripts and act accordingly

You’ll join Technology and Operational Support Application team, where we are responsible for support, maintenance, deployment and automation of variety of application. As a “run the bank” organization we make sure that IT services and applications work today and continue to work in the future.  The role is based in Gdańsk.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  

To succeed in this role, we believe that you:

  • are familiar with Mainframe z/OS architecture and batch processing dataflow concepts
  • have the ability to learn quickly

Your experience and background:

  • At least 3 years of system administration experience, preferably in z/OS or Unix
  • Experience in handling incidents in a fast peace environment using JIRA / Remedy and Helix
  • Good understanding of DB2/SQL language
  • Excellent troubleshooting capabilities, using tools like Splunk and AppDynamics
  • Excellent communication skills and demonstrated ability in working with distributed global teams. Be able to work both independently and collaboratively with others on complex technical issues

Nice to have:

  • SAS / JCL/ COBOL basic knowledge would be a plus

If it sounds like you, get in touch!


Next steps

Submit your application no later than 22/12/2021.


At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

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