Praca w Gdańsku i okolicach: Order to Bill Junior Specialist with Turkish

Order to Bill Junior Specialist with Turkish
Gdańsk
Nr ref.: 10286449

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at: accenture.com

 

Accenture across the world and in Poland

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. In Poland Accenture has offices in Warsaw, Kraków, Łódź, Wrocław and Katowice. They employ more than 8,600 staff. To learn more visit our website: accenture.com

 

Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients’ behalf.

What will you do?
  • Timely and accurately process orders and review issues related to automatically processed orders.
  • Perform analysis and support resolution of issues related to incomplete orders and delivery blocks with internal teams and/ or customers.
  • Receive and drive timely resolution of order-related customer queries and complaints.
  • Perform validation and resolution of customer complaints including liaising with appropriate internal functions, customers, warehouse and/or carriers.
  • Process and ensure that all return requests comply with Return policies including appropriate approval and documentation.
You will also maintain work relations with:
  • External Customers.
  • Supply Chain Management and other internal stakeholders
  • Local Order to Cash Operations
  • Shared Service Center Delivery Network O2C Operations.
What do we expect?
  • Very good English and Turkish (at least C1 level)
  • Previous experience in Finance&Accounting area would be an asset
  • High accuracy and focus on details. 
  • Ability to work analytically in a problem-solving environment as well as ability to plan, organize and perform work in accordance with the targets. 
  • Good knowledge of Excel and Word
What can we offer:
  • Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF
  • Using foreign language and new technology solutions daily, cooperating with various Clients 
  • CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming
  • Full work comfort – private medical care, life insurance, access to MyBenefit platform

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at: accenture.com

 

Accenture across the world and in Poland

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. In Poland Accenture has offices in Warsaw, Kraków, Łódź, Wrocław and Katowice. They employ more than 8,600 staff. To learn more visit our website: accenture.com

 

Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients’ behalf.

What will you do?
  • Timely and accurately process orders and review issues related to automatically processed orders.
  • Perform analysis and support resolution of issues related to incomplete orders and delivery blocks with internal teams and/ or customers.
  • Receive and drive timely resolution of order-related customer queries and complaints.
  • Perform validation and resolution of customer complaints including liaising with appropriate internal functions, customers, warehouse and/or carriers.
  • Process and ensure that all return requests comply with Return policies including appropriate approval and documentation.
You will also maintain work relations with:
  • External Customers.
  • Supply Chain Management and other internal stakeholders
  • Local Order to Cash Operations
  • Shared Service Center Delivery Network O2C Operations.
What do we expect?
  • Very good English and Turkish (at least C1 level)
  • Previous experience in Finance&Accounting area would be an asset
  • High accuracy and focus on details. 
  • Ability to work analytically in a problem-solving environment as well as ability to plan, organize and perform work in accordance with the targets. 
  • Good knowledge of Excel and Word
What can we offer:
  • Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF
  • Using foreign language and new technology solutions daily, cooperating with various Clients 
  • CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming
  • Full work comfort – private medical care, life insurance, access to MyBenefit platform
When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Check out all our job vacancies at our website: www.accenture.pl/operationswarsaw

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
APLIKUJ TERAZ