Praca w Gdańsku i okolicach: Application Support Analyst


Application Support Analyst
Nr ref.: 1546



Would you like to work with Nordea’s critical Market Data system? We are now looking for a  Application Support Analyst to join our application maintenance team.

In Nordea, we’re harnessing the power of technology to reinvent the future of banking. A tech revolution is underway – and you can make an impact. Though we’re a Nordic bank, we’re also one of the largest IT employers in Tricity and Warsaw. Working with international teams in an inspiring working environment, you’ll have lots of opportunities to expand your skills and advance your career. 

About this opportunity

Welcome to the EQIT team. We add value by supporting Nordea’s market data systems. As Application Support Analyst you’ll play a valuable role in upporting our in-house built system called Market Data Hub.

What you’ll be doing:


Incidents & Problems:


  • Investigate every incident till the root cause is found
  • Prevent incidents from reoccurrence or minimize their impact
  • Work with other teams in Nordea to get above done
  • Send regular status updates to business


  • Maintain existing and build new
  • Integrate with other monitoring solutions
  • Document, reduce noise and automate
  • Make sure PROD & TEST monitoring setups are in sync


  • Identify manual work
  • Prioritize
  • Automate
  • Improve automated testing

Changes/Deployments/Go Lives:

  • Assess risk
  • Coordinate
  • Implement


  • Participate in projects - plan/schedule/test/follow up/get necessary/go live

You’ll join an application maintenance team, where we’re in charge of Nordea’s Market Data systems. The role is based in Gdańsk.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  

To succeed in this role, we believe that you:

  • Are self-driven and motivated
  • Proactively seek for improvement opportunities
  • Efficiently cooperate with your peers in business and development fo constantly deliver high quality service

Your experience and background: 

  • You understand the concept of continuous integration and deployment pipelines (Bamboo, Jenkins)
  • You are a critical-thinker with analytical approach towards solving problems, as well as you are a good communicator and team player
  • You are flexible in terms of task stack (operations / development / analysis)
  • You have experience in Windows  server administration and you possess basic scripting skills (PowerShell, Python, Batch)
  • You have experience supporting applications running on IIS and using MS SQL

If this sounds like you, get in touch!


Next steps

Submit your application no later than 31/12/2021.


At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at:

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